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User Churn

Metrics refreshed

 

Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
Total
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
November 2016 135 122 90% 117 87% 110 81% 100 74% 90 67% 82 61% 75 56% 75 56% 73 54% 67 50% 66 49% 62 46%
December 2016 72 68 94% 61 85% 55 76% 46 64% 43 60% 39 54% 39 54% 36 50% 33 46% 29 40% 28 39%  
January 2017 194 187 96% 170 88% 158 81% 140 72% 126 65% 115 59% 104 54% 86 44% 80 41% 76 39%    
February 2017 66 60 91% 52 79% 46 70% 43 65% 38 58% 36 55% 31 47% 30 45% 26 39%      
March 2017 188 172 91% 156 83% 139 74% 123 65% 112 60% 101 54% 86 46% 82 44%        
April 2017 135 123 91% 112 83% 102 76% 89 66% 78 58% 66 49% 59 44%          
May 2017 192 167 87% 143 74% 124 65% 108 56% 97 51% 79 41%            
June 2017 207 186 90% 164 79% 140 68% 110 53% 94 45%              
July 2017 203 187 92% 153 75% 133 66% 110 54%                
August 2017 318 283 89% 244 77% 208 65%                  
September 2017 79 71 90% 59 75%                    
October 2017 55 51 93%                      

Plans Breakout

Other Plans

Plans

Churned Customers